Customer Survey 2021

Understanding how our customers view Mansfield Pollard

Welcome to our 2021 Customer Survey

Thank you so much for participating in our survey, we look forward to hearing your feedback.

This short questionnaire will help us to understand the needs of our customers, allowing us to maintain our high levels of customer satisfaction. Please answer all of the questions honestly and in as much detail as possible, the more feedback we receive the better we can improve our services.

Customer Survey

Company Name(Required)

Company Name

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Name

Full Name

Would you recommend MP?

Yes

Mansfield Pollard Offerings

I am aware that MP manufacture, supply and install – AHU, Controls, Acoustics & Kitchen Ventilation

The MP website is informative

Mansfield Pollard keep me upto date with market industry news

Mansfield Pollard are innovative and one of the leading manufacture’s in Air Management within the UK

Mansfield Pollard's reputation is known for quality of product

Pre Sales

I receive my quotations in a timely manner

Quotations are presented accurately and reflect my requirements

I have a good working relationship with my MP Business Development Manager

I find MP pricing competitive in the marketplace

Post Sales

I receive my CAD drawings in a timely manner

CAD drawings are presented accurately and a true reflection of my requirements

My Project Manager is responsive to our project/ order queries

My orders are delivered on Time

General

Why do you choose or not choose MP for your projects:

What can we do to improve your experience with Mansfield Pollard?

We value your honest feedback and would love to hear how our customers think we could improve!

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Get in Touch

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Please share any briefing documents or specifications that you have for the project. .doc,.docx, .pdf, .csv and .xslx files can be uploaded.
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